IT Service Desk Replacement 2016
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Senior Business Analyst for the IT Service Desk process analysis as the first step in the replacement of the Service Desk solution.
Senior Business Analyst for the IT Service Desk process analysis as the first step in the replacement of the Service Desk solution.
Senior Business Analyst for the IT Service Desk process analysis as the first step in the replacement of the Service Desk solution.
Worked with all Service Levels to arrive at agreed end to end Service Desk processes.